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FAQ
A Virtual Executive Assistant is a highly skilled professional who provides administrative, project management, financial, creative, and organisational support remotely. They help streamline your operations, manage tasks, and allow you to focus on your business goals.
Unlike many competitors, our entire team is based in Australia, ensuring local expertise and seamless communication through calls, video meetings, or in person visits (when in the same state). We also provide a broad range of services tailored to meet the unique needs of Australian businesses.
We cater to a wide variety of industries, including corporate, small business, startups, tradesmen, sports, real estate, legal, and more. Our team has diverse expertise, allowing us to adapt to various industry-specific needs.
Our services include but are not limited to:
• Administrative support (email and calendar management, client communication, travel arrangements).
• Project management (timeline tracking, event organisation).
• Financial services (bookkeeping, payroll processing, invoice management).
• Creative support (graphic design, website updates, rebranding).
• Research and development (market analysis, industry reports).
• Data management (CRM updates, inventory tracking).
Absolutely! Our services are fully customisable to meet your unique needs.
We offer both! Whether you need assistance with a one-time project or ongoing support, we’re here to help.
When your business operates within the same state as our team members, we can arrange in-person meetings for specific needs.
Yes, we specialise in helping startups with administrative setup, financial tracking, branding, and other essential services to ensure a smooth launch.
Getting started is easy! Simply reach out to us through our website, send us an email, or give us a call – whichever method works best for you. We’re here to assist you every step of the way.
You can communicate via email, phone, video calls – whichever method suits you best.
Yes, we strive to provide consistent support by assigning the same assistant for ongoing tasks. For specialised projects, we may assign additional team members with specific expertise.
After the initial consultation, our team typically begins work within 5 business days. This timeline ensures we have ample time to understand your unique requirements and, if necessary, migrate any relevant business accounts, files, or systems to seamlessly integrate with our processes. Our approach is designed to minimise disruption to your operations while setting a strong foundation for delivering efficient, high-quality support tailored to your business needs.
Our services could potentially be a tax deduction for your business, offering an added benefit to streamlining your operations. However, we recommend consulting with your tax agent to explore the full potential of these deductions and ensure compliance with tax regulations. Simplify your workload, enhance productivity, and possibly save on taxes—it’s a win-win opportunity!
Yes, we’ll work with your existing systems to ensure seamless collaboration.
We don’t charge by the hour – because it’s not about how long a task takes, it’s about getting it done right. Instead of tracking minutes, we offer simple weekly packages designed around outcomes and support levels. This way, you always know exactly what to expect, with no surprise bills. Most new clients begin with our Startup Pack at just $249 per week and can scale up as their needs grow.
Yes, we’re passionate about helping not-for-profits and we would be thrilled to have not-for-profits as our clients.
“We provide comprehensive and reliable virtual assistance services, enabling professionals to focus on their core activities while we expertly manage the rest. Let us be the trusted partner in simplifying your success.”